Terms & Conditions


1. Introduction

Welcome to the official website and online store of Abdulrahman Bin Ahmed Al Daham & Partners Company ("Company", "we", "our", or "us").

These Terms & Conditions govern your access to and use of our website, mobile applications, and all services provided through them, including browsing, account registration, purchasing products, and using related services.

By accessing the Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Exchange Policy, Warranty Policy, and any other policies published on the Website.

If you do not agree with any part of these Terms & Conditions, you must refrain from using the Website.


2. Definitions

For the purposes of these Terms & Conditions:

Company means Abdulrahman Bin Ahmed Al Daham & Partners Company.

Website means the Company's website, mobile applications, and any digital platform operated by the Company.

Customer means any individual who accesses the Website, creates an account, or purchases products.

Products means all watches, perfumes, jewelry, accessories, and any other products offered by the Company.

Agreement means these Terms & Conditions together with all related policies referenced herein.


3. Eligibility

By using the Website, you represent and warrant that:

  • You have the legal capacity to enter into binding agreements under the applicable laws of the Kingdom of Saudi Arabia.
  • All information provided by you is accurate, complete, and up to date.
  • You will use the Website only for lawful purposes.
  • You are responsible for all activities conducted through your account.

The Company reserves the right to suspend or terminate any account that violates these Terms or applicable laws.


4. Customer Accounts

Certain services may require the creation of a customer account.

You agree to:

  • Maintain the confidentiality of your login credentials.
  • Not share your account with any third party.
  • Keep your personal information updated.
  • Not create multiple accounts for the purpose of abusing promotions or services.

The Company shall not be responsible for unauthorized access resulting from your failure to protect your account credentials.


5. Products

We make every reasonable effort to ensure that product descriptions, specifications, and images are accurate.

However:

  • Product colours may vary depending on your screen settings.
  • Images are for illustrative purposes only.
  • Product specifications may be updated by manufacturers without prior notice.


6. Prices

  • Prices are displayed in Saudi Riyals (SAR) unless otherwise stated.
  • Applicable Value Added Tax (VAT) will be indicated during checkout in accordance with applicable regulations.
  • The Company reserves the right to modify prices before an order is confirmed.
  • If an obvious pricing or description error occurs, the Company may cancel the order and issue a full refund where applicable.


7. Orders

Orders are subject to product availability, payment authorization, and verification of customer information.

An order confirmation email acknowledges receipt of your order only and does not constitute acceptance of the order.

The Company reserves the right to refuse or cancel any order in cases including, but not limited to:

  • Product unavailability.
  • Pricing or description errors.
  • Payment authorization failure.
  • Suspected fraudulent activity.
  • Violation of these Terms & Conditions or applicable laws.

Where payment has already been made, any eligible refund will be processed through the original payment method.


8. Payment

The Website offers secure electronic payment methods through authorized payment service providers.

Customers confirm that:

  • They are authorized to use the selected payment method.
  • All payment information provided is accurate.

The Company does not store customers' payment card information or security codes.


9. Promotions and Discounts

The Company may offer promotional campaigns, discount codes, or special offers from time to time.

Such promotions are subject to their specific terms and validity periods.

Unless expressly stated otherwise:

  • Promotions cannot be combined.
  • Discount codes may be limited to one-time use.
  • The Company reserves the right to amend or discontinue promotions at its sole discretion.



10. Shipping

Shipping and delivery services are governed by the Company's published Shipping Policy, which forms an integral part of these Terms & Conditions.


11. Returns and Exchanges

Returns and exchanges are governed by the Company's Return & Exchange Policy, which forms part of this Agreement.


12. Warranty

Products covered by warranty shall be subject to the Company's published Warranty Policy, including applicable warranty periods, coverage, exclusions, and claim procedures.


13. Intellectual Property

All intellectual property rights relating to the Website, including trademarks, logos, trade names, designs, photographs, text, graphics, software, databases, and other content, are owned by or licensed to Abdulrahman Bin Ahmed Al Daham & Partners Company.

No content may be copied, reproduced, distributed, modified, or otherwise used without the Company's prior written consent.


14. Prohibited Use

Users shall not:

  • Use the Website for unlawful purposes.
  • Infringe intellectual property rights.
  • Attempt unauthorized access to the Website or its systems.
  • Misuse promotions or services.
  • Upload malicious software or harmful code.
  • Publish unlawful, offensive, or misleading content.

The Company reserves the right to suspend or terminate access and take legal action where appropriate.


15. Limitation of Liability

The Company exercises reasonable care in providing accurate information and maintaining Website availability.

However, the Website is provided on an "as available" basis, and the Company does not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the Website.

Nothing in these Terms shall limit any statutory consumer rights under the laws of the Kingdom of Saudi Arabia.


16. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, pandemics, governmental actions, communication failures, or any event recognized as force majeure under applicable laws.


17. Amendments

The Company reserves the right to amend these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms.


18. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia, unless otherwise required by applicable law.


19. Contact Us

For any questions regarding these Terms & Conditions, please contact Abdulrahman Bin Ahmed Al Daham & Partners Company through the official contact channels available on the Website.